Terms and Conditions

1. Who you are contracting with

Tadaya is provided by Leon Achtellik (sole trader), Traifelbergplatz 4, 70597 Stuttgart, Deutschland. Full details are in the legal notice.

These terms apply to every contract about the use of Tadaya. Differing terms apply only if we have expressly agreed to them.

2. What Tadaya is

Tadaya is a service that lets several people collect videos, photos, texts and voice messages into one shared gift. The person organizing it creates a wall, shares an invitation link, designs the playback and hands over the result.

Playback runs in the browser. What a package includes is listed on the packages and pricing page and forms part of the contract: number of contributions, video length, archive duration, event mode, download, your own music and choice of views.

3. Account

To create a wall you need an account and must be at least 16 years old. Signing in works through a link sent to your email address. Keep access to that mailbox safe: whoever reaches it reaches your account.

Contributing requires no account. The invitation link is enough.

4. How a contract is formed

Creating a wall and collecting contributions are free. A paid contract only comes about when you choose a package in the unlock step and complete the order using the button that expressly states the obligation to pay.

Before you complete it you see the chosen package, any add-ons and the total price including taxes. You can tell the payment arrived from the wall being unlocked straight away. Right after that we email you the order confirmation: it states the order number, the package, any add-ons, the price and the length of the archive, and it records your agreement to an immediate start. The contract text is not stored separately; you can view and save these terms here at any time.

The contract language is German or English, depending on the language you order in.

5. Prices, payment and delivery

The prices that applied when the wall was created are the ones that count. If we change our prices, that never affects a wall that is already collecting. All prices are final prices; VAT is not shown (small business under § 19 (1) of the German VAT Act).

Payment runs through our payment provider Stripe. Which payment methods are available is shown during checkout. The wall is unlocked as soon as payment is confirmed, usually immediately.

If you add the printed card, you design it afterwards in the management area and approve it; only then does it go to print. If you do not approve it, it goes to print after seven days exactly as it looks then, so that a card you paid for does not sit unsent. A service provider prints and ships it, and delivery time depends on the destination country. If the card does not arrive, or arrives damaged, write to us: we send a new one or refund the add-on.

6. Archive duration

The archive period of the chosen package starts when the wall is unlocked. We remind you by email in good time before it ends; you or the recipient can then extend it. Without an extension the wall is deleted once the period is over, together with every contribution and file. That cannot be undone.

If you want to keep the contributions permanently, download them before expiry, as far as your package includes the download.

7. Your content and your guests’ content

Content stays with the people who uploaded it. We acquire no ownership of it.

Whoever uploads something grants us the simple, geographically unlimited right, limited to the lifetime of the wall, to store the contribution, convert it technically and show it to the people who have access to the wall. That right goes no further: we do not show contributions in advertising, do not pass them to third parties and do not use them to train AI systems.

Whoever uploads something warrants that they hold the rights to it: to the recording, to the music and in relation to the people shown. The content must infringe nobody’s rights and must not be unlawful. For your own music you confirm those rights expressly before the upload is possible.

Not permitted are, in particular: criminal content, insults, recordings of people who did not agree to them, and anything that infringes third-party rights.

8. Moderation

You can hide or delete contributions on your wall at any time; optionally you can require contributions to be approved by you before they become visible.

If a contribution is reported to us, we may review it and remove it if it breaches section 7. In serious or repeated cases we may block a wall or terminate an account. We inform you about this as far as we are legally able to.

9. Availability

We work to keep Tadaya reachable, but we do not owe a specific level of availability. Maintenance, failures at our service providers and force majeure can cause interruptions. Planned maintenance goes into quiet hours as far as possible.

We may keep developing the service and change individual features, as long as the agreed scope of your package remains intact. If we discontinue Tadaya altogether, clause 12 applies.

10. Defects and liability

The statutory rules for digital products (§§ 327 et seq. of the German Civil Code) apply. If a paid service is defective, you have the statutory rights.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For simple negligence we are liable only for breach of an obligation whose fulfillment makes the contract possible in the first place and on which you were entitled to rely, and then limited to the foreseeable damage typical for this kind of contract. Any further liability is excluded.

We are not a backup service. Keep your own copy of recordings that matter to you.

11. Right of withdrawal

As a consumer you have a right of withdrawal. The details, including the model withdrawal form, are in the withdrawal policy. It also explains when the right expires early, namely when you expressly agree that we start performing immediately.

12. Term and termination

You can have your account deleted at any time: a message to hallo@tadaya.app is enough. Deleting the account removes your walls and every contribution on them.

A paid wall runs until the end of its archive period; no notice of termination is needed. On your request we delete it earlier. Amounts already paid are not refunded to the extent the service has been provided.

We may discontinue Tadaya and terminate ongoing contracts for that reason, giving three months' notice to the end of a month. We will write to you in good time at the email address in your account. Until the notice period ends your wall stays reachable so that you can download every contribution; if your package does not include the download, we enable it for this purpose.

Whatever you paid for time that will no longer happen comes back to you. We refund the share of your payment that falls on the remaining archive period, calculated to the day and without you having to ask. The longer your package's archive period, the larger that share.

Our right to terminate for good cause remains unaffected.

13. Changes to these terms

For a concluded contract, the terms that applied when it was concluded remain in force. If we change these terms, the change applies only to contracts concluded afterwards; the date below the text tells you which version you are reading. We do not treat silence as acceptance of changed terms.

14. Final provisions

German law applies. If you are a consumer habitually resident in another EU member state, the mandatory consumer protection provisions of that state remain unaffected.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

If any provision is invalid, the rest of the contract remains in force.